The Dryden Regional Health Centre - hospital and community care

Patient Safety Information

"Your Health Care – Be Involved" is an initiative developed by the Ontario Hospital Association's Patient Safety Support Service with funding from the Ministry of Health and Long-Term Care.          

Please visit their Website to view information that they have made available to the public through this initiative.

NO BALLOONS of ANY TYPE are allowed into the hospital.  This is to protect clients with a latex allergy from inadvertent exposure.  We have a protocol for clients with food allergies/intolerances in place.

Patient Information

• Accessibility
• Patient Safety Information
• Patient Rights
• Your Admission

  • If your admission is scheduled (for surgery or other purposes), please come to the hospital on the day of admission, according to pre-arranged instructions.

  • Please have your Ontario Health Card available, as well as any other insurance coverage , i.e., Blue Cross, Extended Care.

  • Your admission information will be taken in the admitting office and then you will be taken to your room.  Parents and/or guardians are asked to remain on the unit until a child’s history and consent are completed.  A parent/guardian may remain with a child.

• Please Bring With You

  • Pyjamas or night gown
    Non-skid slippers
    Housecoat
    Toothbrush
    Brush and comb
    Toothpaste
    Shaving equipment
    Kleenex
    Personal toilet articles
    Blankets, Pillows
    Any personal aids ie. Walker, CPAP machines
    These items are not supplied by the hospital, but some are available in the tuck shop.

• Valuables

  • We advise you to leave jewellery and large sums of money at home.  If this is not done, the money should be deposited at the admitting office and a receipt will be issued.  A maximum of $5.00 is allowed at your bedside.  The hospital does not accept responsibility for any valuables, money, or clothing left in your room.  Please label articles (i.e., glasses, aids, prosthesis) with your name.

• Smoking

  • The Dryden Regional Health Centre offers a smoke free environment.  Smoking is not allowed in patient rooms or anywhere in the hospital or on hospital property, other than the courtyard area.

• Medications

  • Please bring all of your medications, in their original containers, if possible, or a current list of medications you are taking.  Once we have reviewed your medications, please have someone take them home.  Medications kept here must be placed in safekeeping by your nurse.

• Your Room

  •  Your call signal cord will be demonstrated and an orientation to your unit will be done.

  •  Personal items such as glasses, razors, etc., should be kept in your bedside locker drawer.  Please do not leave personal articles on your bed as they may get lost when linen is changed.

• Television and Telephone Service

  • Cable television is available in each patient unit, with the exception of the critical care and birthing units.  Personal televisions cannot be accommodated as they are not compatible with our service.  A television and DVD player are available in the patient lounge.

  • Telephone service is also available at each patient unit, critical care excepted.  Use of cellular phones is not permitted within the hospital as they may interfere with the operation of essential medical equipment.

  • Cards outlining the procedures for obtaining telephone and/or television service, and the applicable fees, are available upon request.

Visitor Information

Visiting is restricted to tow (2) visitors per patient.  All children visiting must be accompanied by an adult and free of childhood diseases.

• Visiting Hours
  • Maternity

    • Father, Siblings – anytime
      Grandparents – 1100-2000 hours (11:00 a.m.-8:00 p.m.)

    • All Other Visitors:
      1500-1700 hours (3:00 p.m. to 5:00 p.m.) and 1900-2000 hours (7:00 p.m. to 8:00 p.m.)

  • Other Patients

    • 1100-2000 hours (11:00 a.m. to 8:00 p.m.)

• Tuck Shop

  • Hours:
    9:00 a.m. – 11:00 a.m.
    1:30 p.m. – 3:30 p.m.
    6:00 p.m. – 8:00 p.m.

    Items available:  magazines, cards, candy, knitting and crafts, gifts, toilet articles, slippers and kleenex.

NEW! Send a DRHC patient an email while they are staying at Dryden Regional Health Centre.

Other

• Complaint Process
  • Direct complaints to Angela Bujold, VP Clinical Support Services and Service Quality
    Phone: 223-8211
    or
    email:patientrelations@dh.dryden.on.ca
• Patient Questionnaire

  • Questionnaires are handed out to all patients for their comments prior to discharge.

    These forms are studied with a view to improving patient care and facilities, therefore, your comments and criticisms are all appreciated.  If you are not given one, but would like one, please ask your nurse.

    We hope that this pamphlet will help you with any questions you may have.

    If we have forgotten anything, please ask our staff … they will be pleased to help you.

• Pastoral Care

  • If you wish to be visited by a minister, please tell your nurse.  He/She will contact the minister on call for you, or your own minister.

• Hospital Auxilliary
  • Activities

    • Activities of the hospital auxiliary are directed to providing comfort to the patients and residents, and providing funds for Capital Equipment.

  • Meetings

    • The activities of the auxiliary are coordinated through meetings held every third Monday at 7:00 p.m., in the Hospital Board Room.

      For further information about the Auxiliary, please call 223-8200.

  • Volunteer Program

    • Volunteers provide many hours of service for the benefit of patients and staff.  If you are interested in volunteering, please call.

• Foundation

  • Tremendous community support helped build our hospital.  Ongoing support and contributions will help ensure that the necessary medical equipment and facilities are in place to meet the needs of our patients.

    Your contributions make a difference.  For further information about the Foundation and its fund raising activities, please call 223-8200.

• Mail

  • Our Mailing Address is:
    Dryden Regional Health Centre
    P.O. Box 3003
    Dryden, Ontario  P8N 2Z6
    **Mail is delivered to units daily.**